Frequently Asked Questions

1.If we can get some sample for testing before our purchasing?

20-50g sample free sample will be available,and freight charges will be at customer’s account,and then freight charges will be returned or deduct from future order.

2.Which kind of payment terms do you accept?

For small order,you can pay by Western Union,MoneyGram or Paypal.

Normal order by T/T to our company account.

3.How do you ship the goods to us?

By DHL Express,By Air or By Sea.

4.What is your packing?

Usually,we packed by 25kgs/fiber drum or 20kgs/carton inner by plastic bag or aluminium foil bag,Also we can packed as per customized such as 100g,200g or 250g/bag.

5.How your quality is assured and keep the stability?

Firstly,our products strictly conform with our spec,and free sample is available for your evaluation.Also we can do the third party test(SGS or Eurofins ) as per your requirement,and the sample of every batch marked with buyer’s name will be kept in sample room.

6.Are your ingredients certified organic?

Yes,our most ingredients are organic certified by Ecocert,and the TC Certificate is available.

7.Are your ingredients irradiated?

Our ingredients is non-irradiated unless customer’s requirement.

8.Can you give me a discount price?

Yes,it depend on your qty.

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